8 Critical Questions to Ask After a Heating Repair
Does your HVAC system need maintenance or repair services? You might already know what to ask repair companies before hiring them. But did you know there are crucial questions you should ask after the service also? Having answers to these queries may help you avoid more trouble in the future. Most clients don’t know what questions to ask after a repair service. Below are some critical questions you can ask your repair person after the service.
1. Why Did the Problem Happen?
You want to do your best to avoid having to pay for costly heating repairs all the time. A great way to do this is by finding out why the issue occurred in the first place. You need to know if the cause of the heating repair is something you could have prevented. It’s also critical to learn whether the repair’s outcome is something you can change. If you’d acted sooner, would you have averted having to work with a professional? These are all things you need to know. Once our technicians have done their work, getting to know why the problem occurred will go a long way in helping you prevent future issues.
2. What Is the Origin of the Issue?
Knowing why the problem happened while intending to prevent it in the future is only a piece of the puzzle. You also need to know the origin of the issue as far as the different heating parts go. There might be a lot of terminologies that you don’t understand. But the professional you’re working with can guide you by using simple terms. Never shy away from seeking a detailed walk-through of the system and how it operates. After all, educating the client is an integral part of the repair process. You can also ask questions about whether the component that failed is considered to be a major or minor part of the system and whether the lifespan of your heating components are within a normal range.
3. What Solution Resolved the Issue?
Also, find out how the issue got solved. Doing this is critical because it might not be the last time you need to call an expert for help. If you have different technicians come back, even if they’re from the same company, it is helpful to know what has already been done. Find out whether it’s a part that was broken or worn out. Also, go deeper to learn whether there were any defects with the part from the manufacturer. Your technicians may know if there is any warranty for the solution, and in some cases they will even file directly with the company for payment instead of charging you and expecting you to get a rebate. Considering all these things will help you have a clue as to how the problem got fixed. It also enables you to know how you can better maintain your heating system in the future.
4. Is It a Short-Term or Long-Term Fix?
In some instances, a heating repair might be a quick fix. You should also find out whether the solution is temporary or permanent. Your heating system might need a complete replacement. If this is the case with yours, short-term solutions only work until you get a new system. Ask the technician how long they believe their solution will work. In some cases, this means that you should start pricing a new system and considering what and how you should be budgeting. If you’re lucky, this is an opportunity to have a year or two before your system is replaced.
5. When Is the Next Time I Should Get My Unit Serviced?
Many people don’t service their units as often as they ought to. As a result, they have to deal with expensive and constant repairs. Thus, before you allow our technicians to leave, you must ask them when it would be best to carry out servicing again. Annual visits are recommended but sometimes technicians need to come back sooner than they otherwise would. That way, they can look into the provided solution to see how well the repair is holding up. Try scheduling an in-person appointment or follow-up call with them. This way, you won’t have to worry about whether someone will follow through with your last repair.
6. What Should My Next Steps Be?
Once a maintenance or repair service is over, you should ask the expert to recommend some steps to follow. There could be things you can do on your own to ensure the provided solution keeps working. This can include anything from changing a filter more frequently to adjusting your thermostat differently. As you follow the recommendations, watch your power or gas bill for any surprise increases and keep your ears and nose tuned to see if there are any unusual scents or sounds.
7. How Will I Know if I Need a Tech to Return?
If you don’t know what you’re looking for, heating repair problems might get out of hand. Knowing when you need to call an expert is crucial. After all, there may be issues with the solution provided. Calling a technician about a problem on time can help save you a lot of stress. But even then, companies like Brennan Heating & Air Conditioning in Western Washington provide emergency HVAC services. That means you can get help even when it’s unplanned. You need to make sure that you ask our technicians about this before they leave.
8. Approximately How Long Does My Unit Have Left?
The next question has to do with your unit’s longevity. Nobody likes surprise repairs. You want to make sure your heating system lasts as long as possible. Working with expert technicians is great because they’ll help you know how to identify signs of aging in your system. How you handle your furnace and heating systems determines how long they last. HVAC systems don’t last forever, even if yours has many years to go. With proper maintenance, you can get close to 18 years of service. Our technicians are in a great position to give you an estimate of the unit’s age if you are living in a home where you didn’t originally install your own heating unit. They can also give you a heads-up if they believe you might have to replace the entire system soon.
Wrapping Up: Get Reliable Heating Repair Services
The best way to keep your HVAC system in great shape is by working with a reliable company. Don’t just work with a random service provider. Otherwise, you may end up having more issues to handle. If you need air duct cleaning or heat pump installation Brennan Heating & Air Conditioning has you covered in Seattle and throughout Western Washington. Moreover, you can expect great diagnostics and maintenance services from us, too. Reach out to Brennan Heating & Air Conditioning today for more information on our heating and cooling services, water heaters and electric services!